Our Privacy Policy
Federal law and the General Data Protection Regulation (GDPR) requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information in the context of a business-to-business relationship. Protecting the privacy and security of contact information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.

When you contact us to inquire about our services or for technical assistance, we may collect personal information about you. We collect and use only the information necessary to respond to your concerns. In most instances, we collect minimal personal information, such as name, address, telephone number, or email address. In some cases, depending on the nature of your request, we also may collect information such as networking, storage, and video equipment details as needed to address your questions or resolve a technical issue. We also may collect information about your visit to our websites for security and internal operations purposes.

When do we collect personal information?

When you contact us…

• to request a quote for products or services.
• to request technical assistance or professional services for equipment you own or purchased through us.
• to register for an online publication, like our newsletter.
• to manage your email marketing preferences, including categories of marketing content or opting in/out of emails.
• when you engage us in person at a private or public event, like a trade show, a conference, or a hosted gathering associated with the products and services we provide.

When we contact you…

• to invite you to a gathering, webinar, or other event or confirm your participation in an event.
• to send you a newsletter or other email announcement for which you opted in.
• to request your participation in a survey.
 

Where does your information go?

Within the Advanced Systems Group…

• we use private, locally hosted systems and cloud services to operate our business and to maintain information related to business opportunities, sales, service contracts, and billing.

To other companies…

• we work with our partners to produce marketing activities and coordinate on order fulfillment associated with delivering products and services. In these instances, we share only the amount of information necessary to complete the project.
• we provide information to credit bureaus for the purposes of establishing the credit worthiness of customers.
• we use third-party services on and in conjunction with our website to assist in communicating or interacting with our opt-in contacts. These services include email automation, anonymous website analytics, and other contact management tools.
 

Questions About This Privacy Policy

Write to Advanced Systems Group:

Amy Lounsbury
Advanced Systems Group, LLC
1226 Powell Street
Emeryville, CA 94608-2618
alounsbury@asgllc.com